In Home Care

The IHC Program

In Home Care is education and care for families excluded from family day care or centre based day care because of their family’s specific needs. In Home Care provides an educator to care for children in the children’s own home. The care may be full time or part time, and can also cover care for school aged children before and after school.

Users of In Home Care:

  • have childcare provided in their own home
  • receive the Child Care Subsidy (CCS) to reduce the cost
  • choose how much care they use (subject to CCS limits)
  • choose their own In Home Care provider (such as us – NSW In Home Childcare Service!)
  • get choice of educator (where possible)


Not every family is eligible for In Home Care. It’s designed for families with special needs such as:

Families that are geographically isolated from other types of approved child care, particularly in rural or remote locations may be eligible for In Home Care. The Accessibility and Remoteness Index of Australia (ARIA+) (2016) is used as measure to guide remoteness and isolation – families need to live in a location designated as Very Remote, Remote, or Moderately Accessible. They also need to demonstrate that they are isolated from approved child care services based on the distance from their home to the nearest available, appropriate, child care service.

Families where the parent or carers work non-standard or variable hours, outside the normal child care service hours may be eligible for In Home Care. This needs to be backed by evidence from employers and rosters.

The family has challenging or complex needs, including where families are experiencing challenging situations, and other approved child care services are not able to meet the needs of the child or the family.

What does challenging or complex needs mean:

A child with additional needs or a disability whose early childhood education and care requirements cannot be catered for in another approved child care setting, or through other government funded or community-based services.

A family where a parent is undergoing treatment for a serious illness.

Other complex family situations that prevent families from accessing other approved child care types.

Child Care Subsidy

Only families that are eligible for the Child Care Subsidy can use In Home Care.

The Australian Government provides the Child Care Subsidy (CCS) to help reduce the cost of childcare for families. Depending on a family’s income and circumstances they could be eligible for a childcare subsidy of up to $27.20 per hour or $38.40 per hour if they are eligible for Additional Child Care Subsidy (ACCS).

You apply for Child Care Subsidy (CCS) through a myGov account. If you can’t do this call the Centrelink Families’ line on 136 150.

NSW In Home Childcare Service can help families who chose us as their In Home Care provider to access CCS.