What is In Home Care?

What is In Home Care?

In Home Care is a flexible and affordable form of quality child care that takes place in your own home provided by an approved and accredited educator.

In Home Care is for families that can’t access other forms of child care, such as centre-based care or 90 hours or your family has challenging or complex needs.

Our team offers our families and educators the opportunity to positively impact the development and growth of children through quality play-based learning… In Home care, is much more than ‘just babysitting’!

What’s the Eligibility Criteria for In Home Care?

Families are eligible for In Home Care if they fit into one of these 3 categories: geographical isolation, non-standard working hours or complex needs.

If you believe you are a family (or know a family) that fits one or more of these criteria, then contact the In Home Care Support Agency on 1800 IHCARE (1800 442273) or email then at info@ihcsupportagency.org.au, they deem eligibility and can guide you through this process.

Geographical isolation

Families that are geographically isolated from other types of approved child-caring services, particularly in rural or remote locations. Families need to live in a location designated as very remote, remote, or moderately accessible by the ARIA index. An indication of distance or estimated travel time to the nearest available appropriate childcare service will be calculated when determining eligibility.

Non-standard working hours

Families where the parent/guardian or carers work non-standard or variable hours outside the normal child care service hours.
Families will need to provide work rosters or other evidence from their employer to prove non-standard working hours.

Complex needs

Challenging or complex needs could mean the following:
- A child with additional needs or a disability whose early childhood education and care requirements cannot be catered for in another approved child care setting, or through other government funded or community-based services.
- A family where a parent is undergoing treatment for a serious illness.
- Other complex family situations that prevent families from accessing other approved early education and care types.

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What is the Eligibility Criteria for In Home Care?

Families are eligible for In Home Care if they fit into one of the three categories on the right: geographical isolation, non-standard working hours or complex needs.

If you believe you are a family (or know a family) that fits one or more of these criteria, then contact the In Home Care Support Agency who deems eligibility and documents your families exact needs.

Families that are geographically isolated from other types of approved child-caring services, particularly in rural or remote locations. Families need to live in a location designated as very remote, remote, or moderately accessible by the ARIA index.

An indication of distance or estimated travel time to the nearest available appropriate childcare service will be calculated.

Families where the parent or carers work non-standard or variable hours outside the normal child care service hours. Families will need to provide, for example work rosters or other evidence from their employer(s). 

Challenging or complex needs could mean the following:

  • A child with additional needs or a disability whose early childhood education and care requirements cannot be catered for in another approved child care setting, or through other government funded or community-based services.
  • A family where a parent is undergoing treatment for a serious illness.
  • Other complex family situations that prevent families from accessing other approved early education and care types.

NSW In Home Care for Early Childhood (NSWIHC) is a well-established not-for-profit organisation and we are proud to have been part of local communities for over 20 years.

In Home Care (IHC) is a special type of Early Childhood Education and Care for families that cannot use mainstream child-caring services for their specific needs. NSWIHC delivers services across NSW and the ACT. We act under the Australian Government’s In Home Care program which subsidies costs for eligible families through the Child Care Subsidy. 

"We offer opportunities for families to utilise our educators towards the development and growth of their children through play-based learning, much more than babysitting."

NSW In Home Care (NSWIHC) was established in 2001 as part of the Australian Governments In Home Care Pilot Project. We are one of the first to operate in the state. We are sponsored by NSW Family Day Care Association (NSWFDCA) which is the peak organisation that supports Family Day Care and Early Childhood Education and Care in a home environment across NSW. NSWFDCA was established in 1976 as a not-for-profit organisation to promote and support all aspects of Family Day Care within the NSW community.